You will get an email confirmation after checkout with details of your order and links to your shipping information. Once your order has been fulfilled and shipped, you will receive email updates. Check your spam folder if you do not see it.

Absolutely! If there is an error in your shipping address or you just want to send it elsewhere, email us at info@planetjill.com ASAP and we'll get it changed.

At this time, order fulfillment takes about 3-5 days. Once we have completed all of your personal customizations, your order will be shipped and delivered within 2-5 days. Check your email for order status updates!